• This Custom Luthier-Made Ukulele has a 100% Customer Satisfaction Guarantee. This Custom- Shop Tenor Ukulele was made by 1 luthier and 2 assistants, from the selection of the high grade tonewood to the finish product. Pinol makes some of the best Handmade Ukuleles under 1k.The worm sounds and nearly perfect custom set-ups will for sure brighten your day & may also encourage you to continue writing and learning new songs.
   
• Satisfaction Guaranteed
• Unconditional 14 Day money back return policy
• Payment via Paypal, Credict Card
• Worldwide FREE shipping
• Combined FREE shipping

Alaska, Hawaii and US Territories may be additional shipping. Please email for quote.

• Our Mission

Our Mission is to supply excellent products at a very fair price and provide the very best customer service possible.

• Return Policy

Our return policy is simple. If you are not satisfied with your item, you are welcome to return it within 30 days of receipt.  

Upon arrival we will send a full refund of your payment including your initial shipping. Please contact us for a return authorization number prior to sending the item. In the unlikely event of a return, the customer will be responsible for the return shipping costs.

• Shipping

The majority of our items are shipped via the USPS. Larger and higher priced items ship via UPS. 

 Free shipping Lower 48. If you are anywhere else we will always give you a discount on our instruments so please ask !

Payment is via PayPal

Florida sales tax for shipments to FL.  

• The Rules We follow

Rule #1, The customer is always right.

Rule #2, If you think the customer is wrong, go back and read rule #1.

Rule #3, The Golden Rule. Mat 7:12 

Rule #4, Go the extra Mile. Mat 5:41

• Satisfaction 

We work very hard to provide exceptional service and trust that you will be satisfied. However, if you are disappointed for any reason, please contact us and give us the opportunity to resolve the issue. Customer satisfaction is of the utmost importance and we always strive for an excellent transaction.

We will post your positive feedback on the day your item ships. You will also receive an email "payment received" notification and an email "Item shipped" notification with tracking information directly from Stamps.com or UPS.

• Insurance is included on all shipments
• International customers

We offer exceptionally fair prices on international shipping and welcome International bidders. We do ship world-wide. 

International Buyers – Please Note:

• Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.

• Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying

International Bidders welcome! 

Internationale Bieter sind willkommen! 

Bienvenue aux acheteurs intenationaux! 

Recepcion Internacional De los Licitadores!

Thanks for looking and good luck