Our Mission is to supply excellent products at a very fair price and provide the very best customer service possible.
Our return policy is simple. If you are not satisfied with your item, you are welcome to return it within 14 days of receipt.
Upon arrival of our instrument we will send a full refund of your payment. Please contact us for a return authorization number prior to sending the item. In the unlikely event of a return, the customer will be responsible for the return shipping costs.
Per policy, after 14 days, all sales are considered complete.
The majority of our items are shipped via the USPS. Larger and higher priced items ship via FedEx or UPS.
Payment is via PayPal
Florida sales tax for shipments to FL.
Rule #1, The customer is always right.
Rule #2, If you think the customer is wrong, go back and read rule #1.
Rule #3, The Golden Rule. Mat 7:12
Rule #4, Go the extra Mile. Mat 5:41
We work very hard to provide exceptional service and trust that you will be satisfied. However, if you are disappointed for any reason, please contact us and give us the opportunity to resolve the issue. Customer satisfaction is of the utmost importance and we always strive for an excellent transaction.
We will post your positive feedback on the day your item ships. You will also receive an email "payment received" notification and an email "Item shipped" notification with tracking information directly from any of the shipping Companies we used on your instrument.International customers
We offer FREE SHIPPING on all international shipping and welcome International bidders.
International Buyers ? Please Note:
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
International Bidders welcome!
Internationale Bieter sind willkommen!
Bienvenue aux acheteurs intenationaux!
Recepcion Internacional De los Licitadores!
Thanks for looking
Ivan Jimenez Jerez